When it comes to Restaurants Table Reservation Vaughan, many restaurant owners are offering these types of booking services to their customers to boost up their business. Nowadays, it has become common for fine dining restaurants to provide Table Reservation to their clients. The table reservation process depends on the type of restaurant concept, like the size of the dining room and the impression which you want to have on your customers. In fact, Restaurant Table Reservation service has become an integral part of your restaurant operation due to its countless benefits and features.
Still, there are many restaurants that follow first come, first served principle whereas bulk of fine dining restaurants prefer to organize their operations through table reservations because of clients tendency and responsiveness to new settings. A customer knows about the limited capacity of seats in a restaurant and makes reservations in other restaurants to save his time. Majority of restaurant owners have introduced online ordering and reservation apps and websites to facilitate their customers.
Restaurant Table Reservation Software
Table reservation software has made the reservation process more easy and convenient for clients and restaurants. It offers two major benefits to restaurant administration. First of all, this software helps to control arrival and departure of the clients. Secondly, it allows restaurant owners to track and monitor the seating capacity of their restaurant. However, a number of restaurant owners still use phone calls, emails, and walk-ins for table reservations and don’t rely on reservation software. Restaurant Table Reservation Module has the following benefits.
- They are error-free.
- They have made the handling of tables and seating times easy.
- They are a safe and profitable exercise.
- They enable restaurants to show their online existence.
- They increase restaurant visibility in local searches.
- Customers and restaurants can monitor the seating capacity.
- They help in managing the dining area arrangement.
- They enable two-way communication between restaurant and customers.
- They limited the chances of no-shows.
- They offer advanced and accurate reporting.
- They help to create a guest database for future benefits.
Meanwhile, some clients are not satisfied with Restaurant Reservation Software as they want immediate confirmation of their request so they can make booking somewhere else in case there are limited seats available in a restaurant. So, the reservation system should be easy and instant so customers can get immediate response from restaurant management. On the other hand, restaurant staff can separate the sitting plan for reserved guests and walk-ins to avoid the crowd in peak hours. Planned reservations will make Kitchen staff more vigilant to serve the reserved guest with fresh and hot food to treat them like VIPs which will further increase revenue.
Pros & Cons of Online Restaurant Reservations
Restaurant reservation offers many benefits with some significant ones are as follows.
- Reduce Waiting Time: Restaurants have facilitated customers by offering them online table booking service which is a matter of a few clicks. Clients don’t have to wait in long queues to reserve their booking or place their order.
- Better Kitchen Management: When a restaurant management knows how many guests they have to serve in a particular time then have enough time to plan the food items, waitstaff needs and seating arrangement accordingly.
- Better Dining Room Planning: Online reservation also helps waitstaff and administration to manage the dining room according to capacity for both reserved guests and walk-ins.
- Higher Profit Margins and Tips: If all the processes from seating arrangement to serving food will be rightly planned and organized then waitstaff will get higher tips and administration will earn more profits.
- Flexible and Swift Process: It is a flexible and easy process and clients can make the reservation through their smartphones in a few clicks even though they are attending a meeting or travelling in a bus. They just need a device and active internet connection to get it done.
- Error-Free Process: As all the reservation process is done through smartphone so there are very little chances of error which normally clients face while placing orders via phone.
- Decrease the Number of No-Shows: Cancellation option is available in reservation software and apps so clients can cancel their reservation anytime and the restaurant can allocate the seat to someone else to avoid from loss.
- Increase Daily/Monthly/Yearly Earnings: Administration can take the benefit from a strong database of the customers to earn more profit. They can send promotions, discount offers and deals to get their customers back.
- Less Clutter: As no pen, papers or bulky cash registers are needed to keep the record of reservation so it is a clutter-free process.
- Automated Reservation Reminders: The software keeps sending automated notifications to clients to remind them of reservations and clients can cancel their reservations too as it is two-way communication.
There are any drawbacks of reservations too on restaurant end so proper planning is required to alleviate them.
- Limiting Sales Possibility:- When a restaurant administration will only make reservations then, it will reduce the seating capacity for walk-ins. So, there must be a separate seating plan for both the reserved guests and walk-ins.
- Effects of No-Shows: There are many clients who make reservations but didn’t show up at the right time. Empty tables effect on restaurant sales data so administration should plan to deal with such issues. Many owners have made the credit card payment necessary to book the table and offer cancellation offers to customers within a specific time.
- Avoid Overbooking Reservations: Overbooking reservations can be difficult to manage as if a late night group will leave the restaurant late then the next party has to wait for their tables and you may miss out some important clients.
In the end, a well-managed and organized Restaurant Management System is one that provides a user-friendly interface to their clients. The decision of accepting or avoiding reservation will affect your sales data so try to handle and organize your floor maps and strategically plan the seating capacity for online reservation and walk-ins to skyrocket your sales data. ByteRMS offers a powerful restaurant reservation system which is integrated with a cloud-based POS system so call us to hire our services.